This Policy contains types of information that is collected and recorded by En route to Joy and how we use it.
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers
- Contact details including email address and postal address where relevant
How we collect the personal information and how we use it
Most of the personal information we process is provided to us directly by you to conduct KonMari sessions.
We use the information that you have given us in order to:
- Help us identify you,
- Book the free initial consultation,
- Communicate information about the sessions and our approach,
- Conduct sessions in your home,
- Keep in touch and ask for feedback.
We will share this information on the client database we use to maintain our business contact list.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your home address for the duration of the sessions only. Your email and name will be kept for future reference on a secure database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at marine.a.andre@gmail if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us email@example.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Last update: May 2022